CUSTOMERS

656,000+

customers.

The world’s

best teams.

236%

Return on investment

Pellentesque vestibulum integer mi vol utpat a netus pellentesque at id. Egestas quam accumsan sit natoque quis.

$2.27M

Present value

Pellentesque vestibulum integer mi vol utpat a netus pellentesque at id. Egestas quam accumsan sit natoque quis.

$1.59M

Net present value

Pellentesque vestibulum integer mi vol utpat a netus pellentesque at id. Egestas quam accumsan sit natoque quis.

Atlassian

Atlassian’s AI edge for customer-led growth

Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.

Read the storyAll customer stories

236%

Return on investment

Breville

Atlassian's AI edge for customer-led growth

Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.

236%

Return on investment

Breville

Atlassian's AI edge for customer-led growth

Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.

236%

Return on investment

Eric Liu notion

Whenever someone comes and brings the customer insight, that really wins the discussion—because it really reflects what our customers think and how they act.

Martin Jerkovic

Lead Product Designer

Atlassian logo
Atlassian's AI edge for customer-led growth

236%

Technology

236%

Technology

Trusted and

4.5/5 g2

4.6/5 capterra

loved by users

High Performer

g2, summer 2025

Top Rated 2025

TRUST RADIUS

Top UX Research Product

Proddy awards by product school

Before Dovetail, analyzing our fragmented user data was really time consuming. Now, we’re able to take on more projects which has led to more business growth for Petal Health, backed by customer intelligence.

Clémentine Nowak

Petal Health

Clémentine Nowak

Petal Health

Ultimately, Dovetail’s AI has democratized access to insights across our business. It’s helping teams surface what matters most in far less time, and empowers more data-informed conversations at every level of our organization.

Marie-Andrée Turgeon

Achievers

Whenever someone comes and brings the customer insight, that really wins the discussion—because it really reflects what our customers think and how they act.

Martin Jerkovic

Atlassian

At Breville, we previously used multiple programs and platforms to gather and analyze customer data. Dovetail has allowed us to combine everything into one single place.

Andrew Gregorace

Breville

Anytime we do research, we do it in Dovetail. Being able to access all of Breville's insights in on place is incredibly valuable and saves us from losing or repeating invaluable information about our customers.

Constance Docos

Breville

After introducing Dovetail, we were able to reduce three tools down to one. We have unlocked the real power of letting our customers do the talking on a whole new level.

Rody Van Vianen

Dovetail's AI features like magic search and magic cluster have saved me around one to two hours per project, giving me more time to focus on nuance instead of broad strokes.

Emi Fogg, Research Operations Assistant at Instawork

Emi Fogg

Before Dovetail, it took me three or four hours to organize and review 30 minutes of user data. Now, it takes me 30-45 minutes.

Abby Harris

Bringing our stakeholders closer to the research process is an ongoing initiative for our research team; we believe it's an activity that everyone can participate in. That's what Dovetail allows us to do in a big way.

Jared Forney

Okta

Our product-led engineers have said they’ve found Dovetail really valuable. After being on customer calls, they’re able to make decisions that cater to our customers to surprise or delight more when they’re building a feature.

Lyena Fi

Eucalyptus

Everything is faster when I’m using Dovetail, a platform built for this purpose.

Benjamin portrait

Benjamin Jackson

Hear Me Out

All of our insights just have more depth to them and we get a lot more buy-in across the whole company. Dovetail really cuts down on the amount of time we spend on producing insights.

Alex Duckmanton

Mathspace

Doveail has been key for me as a Product Designer. With one button, I can transcribe in any language and the fact that it's ready in seconds—it just makes the whole research process very efficient.

Sofia Rehman

project44

We have been able to empower and enable product managers, designers, researchers, and even engineers to come together and prepare a research plan using Dovetail.

Paras Aggarwal

Sonder

We do a lot of real-time collaboration. With Dovetail, everyone sees the process and there's a lot of transparency.

Oyin Williams

The Honeycomb Works

Everything’s in one place and the team only needs to remember one link. It’s absolutely our tool end-to-end. I don't know what we’d do without it, actually.

Jules Lipman

SafetyCulture

Dovetail has replaced our old manual process of conducting research with sticky notes and whiteboards to collaborating more efficiently than ever.

Sara Riedel
Associate Director of Research
ZoCo Design

Sara Riedel

ZoCo Design

Dovetail has dramatically improved the way we store, analyze, and synthesize qualitative research data.

Sonja Bobrowska

Uniqa

Dovetail is easy and intuitive to use. It has helped me be a better researcher and envision new ways of conducting and structuring research.

Katherine Agnew

Gartner

Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.

Marc Hofmann

zevDesk

Dovetail makes UX research analysis so much easier. My colleagues outside of the UX team are more empathetic to our users after seeing the video clips from Dovetail.

Sara Lessing

Cytiva

I’ve been involved in software research projects for nearly 12 years. This process is often incredibly messy, tedious and highly intensive (in terms of labor). You’re living in sticky note hell and it’s even more challenging to do this as a remote team. The one thing Dovetail does an incredible job at is making it easy to aggregate qualitative research, identify trends and produce reports quickly without all that manual work.

Sherif Mansour

Atlassian

Life saver for organizing insights from large data sets, transcription is working beautifully, and a very delightful user experience.

Eliz Ayaydin

Sendle

One of the biggest challenges I face is making the work I do transparent and keeping the wider business engaged in the research we are conducting. Dovetail has become an essential tool for me, in this regard, and has really transformed the way I work. Being able to record all raw notes as research is being conducted, and inviting people to get in there and be part of the process, makes the research we do accessible and keeps everyone involved.

Sophie Ellis

Kickstarter

Since adopting Dovetail, we've got one place to put all those (customer) conversations and that's meant that more of the right people are able to watch direct customer feedback. And that's been a huge help for ensuring everyone is close to the customer and really understanding their problems.

Chris Hexton

Vero

Dovetail makes it so easy to create insights for our clients and stakeholders. We’re able to show rather than tell our findings in a beautiful and digestible format, and we’ve heard feedback from our stakeholders that they’re actually excited to see our insights, which is so impactful.

Ewelina Szczepaniak-Wenting

Netguru

Being able to have a source of truth and get everyone on the same page quicker is an absolute game changer for someone like a product manager whose entire role revolves around that.

Matt Hinds

SafetyCulture

Dovetail is a central place to find out about all the research that’s been done in a product area. You can get a holistic view of everything that our customer has said about us: What’s great about us, what’s not great about us, what we can do to improve, and where those gaps and opportunities are. I think that’s awesome.

Ria Chan

SafetyCulture

I'm constantly on calls with our customers before making any product decisions. Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.

Eric Liu

Notion

Anyone in the team can dive into your research space, access the same data, see the volume metrics around different kinds of requests, and view customer interviews. This means that they deeply understand the problems they’re solving in a way that just giving them a feature request doesn’t accomplish

Natasha Wolf

SafetyCulture

When we started using Dovetail, it was for our User Experience team, because that's where the research was happening across different agile teams. And as we've grown the projects inside of Dovetail, we've grown awareness in the organization. Now, more people are interested in participating and using it. It's a nice ability for people outside of the core team to actually contribute research to the larger organization.

David Turell

Harvard Business Publishing

Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.

Craig Boustred

Canva

I can hop into Dovetail at any time and see what’s going on with the UX research or product teams, what our customers are saying, and see exactly when insights are being published. This helps relate the work we have done in the past or what we could be doing in the future—without doubling up work. For me, Dovetail is a really simplified way of getting context really quickly.

Roy Olende

Zapier

Dovetail is versatile, reliable, and beautiful. It supports different styles of research and is pleasing to the eye, which should not be underestimated when working with a tool on a daily basis! The Dovetail team regularly seeks out and uses customers’ feedback, optimizing the tool and delivering more value with each update. Dovetail is not just a tool – the community built around it is ready to support newbies and experienced users alike. We, the Research team at UNIQA, love it and cannot imagine doing our jobs without it!”

Sonja Bobrowska

Uniqa

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

Benjamin portrait

Benjamin Jackson

Hear Me Out

Transcription is AWESOME. The tagging feature is well-thought-out. Even the smaller details, like using colors, really helps everything stay organized. Dovetail is an amazing tool and I really enjoy using it.

Julianna Lynch

Kickstarter

I really enjoy investigating problems and trying to frame them in the right way. One of my favorite things is seeing people *not* behave the way we expect them to behave. That's research doing what it's supposed to be doing; uncovering things that we were a bit uncertain about.

Craig Boustred

Canva

Simply put, Dovetail enables collaborative work. It also gives us the opportunity to use, analyze, and re-use data to pull together stories, which is time-saving and really valuable.

Natalie Rowland

Atlassian

Dovetail gives me the flexibility to engage people in research with varying degrees of depth, whether it’s an insight ‘snack’ or a full-blown report and presentation. Everyone has differing amounts of time they’re willing and able to give to research, and Dovetail enables me to meet people where they are.

Joyce Lee

Atlassian

Before Dovetail, analyzing our fragmented user data was really time consuming. Now, we’re able to take on more projects which has led to more business growth for Petal Health, backed by customer intelligence.

Clémentine Nowak

Petal Health

Clémentine Nowak

Petal Health

Ultimately, Dovetail’s AI has democratized access to insights across our business. It’s helping teams surface what matters most in far less time, and empowers more data-informed conversations at every level of our organization.

Marie-Andrée Turgeon

Achievers

Whenever someone comes and brings the customer insight, that really wins the discussion—because it really reflects what our customers think and how they act.

Martin Jerkovic

Atlassian

At Breville, we previously used multiple programs and platforms to gather and analyze customer data. Dovetail has allowed us to combine everything into one single place.

Andrew Gregorace

Breville

Anytime we do research, we do it in Dovetail. Being able to access all of Breville's insights in on place is incredibly valuable and saves us from losing or repeating invaluable information about our customers.

Constance Docos

Breville

After introducing Dovetail, we were able to reduce three tools down to one. We have unlocked the real power of letting our customers do the talking on a whole new level.

Rody Van Vianen

Dovetail's AI features like magic search and magic cluster have saved me around one to two hours per project, giving me more time to focus on nuance instead of broad strokes.

Emi Fogg, Research Operations Assistant at Instawork

Emi Fogg

Before Dovetail, it took me three or four hours to organize and review 30 minutes of user data. Now, it takes me 30-45 minutes.

Abby Harris

Bringing our stakeholders closer to the research process is an ongoing initiative for our research team; we believe it's an activity that everyone can participate in. That's what Dovetail allows us to do in a big way.

Jared Forney

Okta

Our product-led engineers have said they’ve found Dovetail really valuable. After being on customer calls, they’re able to make decisions that cater to our customers to surprise or delight more when they’re building a feature.

Lyena Fi

Eucalyptus

Everything is faster when I’m using Dovetail, a platform built for this purpose.

Benjamin portrait

Benjamin Jackson

Hear Me Out

All of our insights just have more depth to them and we get a lot more buy-in across the whole company. Dovetail really cuts down on the amount of time we spend on producing insights.

Alex Duckmanton

Mathspace

Doveail has been key for me as a Product Designer. With one button, I can transcribe in any language and the fact that it's ready in seconds—it just makes the whole research process very efficient.

Sofia Rehman

project44

We have been able to empower and enable product managers, designers, researchers, and even engineers to come together and prepare a research plan using Dovetail.

Paras Aggarwal

Sonder

We do a lot of real-time collaboration. With Dovetail, everyone sees the process and there's a lot of transparency.

Oyin Williams

The Honeycomb Works

Everything’s in one place and the team only needs to remember one link. It’s absolutely our tool end-to-end. I don't know what we’d do without it, actually.

Jules Lipman

SafetyCulture

Dovetail has replaced our old manual process of conducting research with sticky notes and whiteboards to collaborating more efficiently than ever.

Sara Riedel
Associate Director of Research
ZoCo Design

Sara Riedel

ZoCo Design

Dovetail has dramatically improved the way we store, analyze, and synthesize qualitative research data.

Sonja Bobrowska

Uniqa

Dovetail is easy and intuitive to use. It has helped me be a better researcher and envision new ways of conducting and structuring research.

Katherine Agnew

Gartner

Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.

Marc Hofmann

zevDesk

Dovetail makes UX research analysis so much easier. My colleagues outside of the UX team are more empathetic to our users after seeing the video clips from Dovetail.

Sara Lessing

Cytiva

I’ve been involved in software research projects for nearly 12 years. This process is often incredibly messy, tedious and highly intensive (in terms of labor). You’re living in sticky note hell and it’s even more challenging to do this as a remote team. The one thing Dovetail does an incredible job at is making it easy to aggregate qualitative research, identify trends and produce reports quickly without all that manual work.

Sherif Mansour

Atlassian

Life saver for organizing insights from large data sets, transcription is working beautifully, and a very delightful user experience.

Eliz Ayaydin

Sendle

One of the biggest challenges I face is making the work I do transparent and keeping the wider business engaged in the research we are conducting. Dovetail has become an essential tool for me, in this regard, and has really transformed the way I work. Being able to record all raw notes as research is being conducted, and inviting people to get in there and be part of the process, makes the research we do accessible and keeps everyone involved.

Sophie Ellis

Kickstarter

Since adopting Dovetail, we've got one place to put all those (customer) conversations and that's meant that more of the right people are able to watch direct customer feedback. And that's been a huge help for ensuring everyone is close to the customer and really understanding their problems.

Chris Hexton

Vero

Dovetail makes it so easy to create insights for our clients and stakeholders. We’re able to show rather than tell our findings in a beautiful and digestible format, and we’ve heard feedback from our stakeholders that they’re actually excited to see our insights, which is so impactful.

Ewelina Szczepaniak-Wenting

Netguru

Being able to have a source of truth and get everyone on the same page quicker is an absolute game changer for someone like a product manager whose entire role revolves around that.

Matt Hinds

SafetyCulture

Dovetail is a central place to find out about all the research that’s been done in a product area. You can get a holistic view of everything that our customer has said about us: What’s great about us, what’s not great about us, what we can do to improve, and where those gaps and opportunities are. I think that’s awesome.

Ria Chan

SafetyCulture

I'm constantly on calls with our customers before making any product decisions. Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.

Eric Liu

Notion

Anyone in the team can dive into your research space, access the same data, see the volume metrics around different kinds of requests, and view customer interviews. This means that they deeply understand the problems they’re solving in a way that just giving them a feature request doesn’t accomplish

Natasha Wolf

SafetyCulture

When we started using Dovetail, it was for our User Experience team, because that's where the research was happening across different agile teams. And as we've grown the projects inside of Dovetail, we've grown awareness in the organization. Now, more people are interested in participating and using it. It's a nice ability for people outside of the core team to actually contribute research to the larger organization.

David Turell

Harvard Business Publishing

Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.

Craig Boustred

Canva

I can hop into Dovetail at any time and see what’s going on with the UX research or product teams, what our customers are saying, and see exactly when insights are being published. This helps relate the work we have done in the past or what we could be doing in the future—without doubling up work. For me, Dovetail is a really simplified way of getting context really quickly.

Roy Olende

Zapier

Dovetail is versatile, reliable, and beautiful. It supports different styles of research and is pleasing to the eye, which should not be underestimated when working with a tool on a daily basis! The Dovetail team regularly seeks out and uses customers’ feedback, optimizing the tool and delivering more value with each update. Dovetail is not just a tool – the community built around it is ready to support newbies and experienced users alike. We, the Research team at UNIQA, love it and cannot imagine doing our jobs without it!”

Sonja Bobrowska

Uniqa

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

Benjamin portrait

Benjamin Jackson

Hear Me Out

Transcription is AWESOME. The tagging feature is well-thought-out. Even the smaller details, like using colors, really helps everything stay organized. Dovetail is an amazing tool and I really enjoy using it.

Julianna Lynch

Kickstarter

I really enjoy investigating problems and trying to frame them in the right way. One of my favorite things is seeing people *not* behave the way we expect them to behave. That's research doing what it's supposed to be doing; uncovering things that we were a bit uncertain about.

Craig Boustred

Canva

Simply put, Dovetail enables collaborative work. It also gives us the opportunity to use, analyze, and re-use data to pull together stories, which is time-saving and really valuable.

Natalie Rowland

Atlassian

Dovetail gives me the flexibility to engage people in research with varying degrees of depth, whether it’s an insight ‘snack’ or a full-blown report and presentation. Everyone has differing amounts of time they’re willing and able to give to research, and Dovetail enables me to meet people where they are.

Joyce Lee

Atlassian

Ultimately, Dovetail’s AI has democratized access to insights across our business. It’s helping teams surface what matters most in far less time, and empowers more data-informed conversations at every level of our organization.

Marie-Andrée Turgeon

Achievers

Anytime we do research, we do it in Dovetail. Being able to access all of Breville's insights in on place is incredibly valuable and saves us from losing or repeating invaluable information about our customers.

Constance Docos

Breville

Before Dovetail, it took me three or four hours to organize and review 30 minutes of user data. Now, it takes me 30-45 minutes.

Abby Harris

Everything is faster when I’m using Dovetail, a platform built for this purpose.

Benjamin portrait

Benjamin Jackson

Hear Me Out

We have been able to empower and enable product managers, designers, researchers, and even engineers to come together and prepare a research plan using Dovetail.

Paras Aggarwal

Sonder

Dovetail has replaced our old manual process of conducting research with sticky notes and whiteboards to collaborating more efficiently than ever.

Sara Riedel
Associate Director of Research
ZoCo Design

Sara Riedel

ZoCo Design

Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.

Marc Hofmann

zevDesk

Life saver for organizing insights from large data sets, transcription is working beautifully, and a very delightful user experience.

Eliz Ayaydin

Sendle

Dovetail makes it so easy to create insights for our clients and stakeholders. We’re able to show rather than tell our findings in a beautiful and digestible format, and we’ve heard feedback from our stakeholders that they’re actually excited to see our insights, which is so impactful.

Ewelina Szczepaniak-Wenting

Netguru

I'm constantly on calls with our customers before making any product decisions. Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.

Eric Liu

Notion

Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.

Craig Boustred

Canva

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

Benjamin portrait

Benjamin Jackson

Hear Me Out

Simply put, Dovetail enables collaborative work. It also gives us the opportunity to use, analyze, and re-use data to pull together stories, which is time-saving and really valuable.

Natalie Rowland

Atlassian

Dovetail

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