“Dovetail enables us to access all of Breville’s insights in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.”

“We were able to bring customer intelligence to decision makers, product leaders, really quickly and then to start to share that customer intelligence across our design community right around our group, so Dovetail has been a real game-changer for us.”

“In order to serve the healthcare systems well, we need a lot of interviews, we need to talk to a lot of people, and we need to generate a lot of content. Our team can't handle all that. We just really cannot do it without a tool like Dovetail.”

“For us, the value of Dovetail is efficiency. And with the AI features, it means we can extract more value from the existing customer data that we already have. It’s very powerful and has changed the way we work.”

“I want to literally chat with nine hours of the footage that we have—like, “What do they think about this? What do they think about that?” I want to really test my own assumptions very quickly.”

“Ultimately, Dovetail’s AI has democratized access to insights across our business. It’s helping teams surface what matters most in far less time, and empowers more data-informed conversations at every level of our organization.”